Etai Shuster

Etai Shuster is a knowledgeable professional with extensive experience in customer support and technical assistance. Currently serving as a Knowledge Expert at Payoneer since July 2018, Etai manages case escalations and analyzes issue trends to improve service quality. Previous roles include Customer Care Associate at Payoneer and Help Desk Specialist at Ness Technologies, along with positions as a Technical Support Engineer at Leumi Bank and Customer Service Representative at Meitav Dash. Additional experience includes freelancing as a QA at uTest and various technical support roles at Tami4 and Strauss Water Ltd. Etai holds educational credentials from Ness College and John Bryce.