Annu Shukla

Annu Shukla is a seasoned technical professional with a background spanning over 17 years in software engineering, application support, and cloud services. Currently serving as a Technical Account Manager at PayPal since February 2021, Annu aids enterprise merchants in leveraging PayPal's products and solutions. Prior experience includes roles as an Azure Cloud Engineer at Microsoft, where Annu supported top customers in resolving complex technical issues, and as a Senior Application Support/Release Manager at Sentenial - Better Payments, overseeing incident management and reporting. Annu's career also encompasses senior positions at IBM, Accenture Services, and R Systems International, focusing on application development, system engineering, and feature implementation. Annu holds a Master's degree in Computer Applications from U.P. Technical University, completed in 2006.