Benjamin Koh is a product leader currently serving as SMB Product Lead at PayPal, where they create real-time omnichannel experiences for small and medium businesses using customer intent signals and AI. They previously held positions at PayPal as Data Product Lead and at companies such as Xanga, Conductor, and Data Axle, where they focused on product management, UX/UI design, and leveraging data science to enhance marketing solutions. Benjamin earned a Master’s in Human Computer Interaction from Carnegie Mellon and a BA in Computer Science from Duke University. Their work has spanned several industries, including marketing technology, big data, and pharmaceuticals, reflecting a rich background in product and design innovation.
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