Olivia Bret

Olivia Bret is an experienced Customer Success Manager currently working at PayPal since March 2022, overseeing a portfolio of eight global entities among the top French merchants and fostering strong relationships with merchants while collaborating with Account Executives to enhance their experience. Prior to PayPal, Olivia held multiple roles at Forrester from January 2004 to March 2022, achieving notable success as a Senior Customer Success Manager and Senior Account Development Manager, where responsibilities included orchestrating customer journeys and providing dedicated relationship management to key multinational clients. Additional experience includes leadership of a team at Forrester, roles at Giga Information Group focusing on web usability assessments, product marketing management at TechLink, and initial marketing support at the European Telecommunication Standard Institute. Olivia holds a Master’s degree in Industrial Development Engineering and an Economics Master’s degree from Université Côte d'Azur, complemented by a DUT in Production and Organization Management.