Ted Chong is a seasoned professional in the field of data protection and technical support, currently serving as a Data Protection Infrastructure Engineer at PayPal since May 2018, where responsibilities include implementing Zscaler ZIA/ZPA cloud proxy and user migration. Prior experience includes serving as a Technical Support Consultant at Caplin Systems, focusing on efficient customer support solutions, and as an eCommerce Infrastructure Support specialist at RBS Global Banking & Markets, providing Level 2 and 3 production support. Ted also held the role of eCommerce and Web Services Manager at Barclays Capital, overseeing IT production support and project management for Web Infrastructure and eCommerce Applications. Ted holds a B.Eng in Electrical and Electronics Engineering from Queen's University Belfast.