Jacob Antoine

Jacob Antoine is an experienced IT professional currently serving as Help Desk Manager at Payroc since November 2022, where responsibilities include providing support and guidance to the Help Desk team and auditing licenses for various programs. Previously, Jacob held positions at Intuit, including Help Desk Specialist II and Desktop Support Technician II, where support was provided to a call center. Prior experience includes working as an IT Technician at ArcelorMittal Princeton, managing a network across multiple sites, and roles at Kmart and Lowe's that involved customer service and organizational duties. Jacob holds a degree in Computer Science with a focus on Computer Programming/Networking from Concord University, completed in 2014.