Rebecca Dorgu

Rebecca Dorgu is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager and Team Lead at Payscale since July 2021. In this role, Rebecca manages a portfolio of accounts while mentoring direct reports, conducting strategy meetings, and enhancing internal processes. Prior to this, as a Customer Success Manager, Rebecca effectively managed 260 SMB SaaS accounts, focusing on retention and product adoption, leveraging tools such as Gainsight and Salesforce. Rebecca's experience includes roles as a Retention and Sales Specialist at TSD Global and a Finance Specialist at Sprint, along with earlier positions as a Medical Laboratory Scientist. Rebecca holds a Bachelor of Medical Laboratory Science from the University of San Agustin.