Ralitsa Boteva

Ralitsa Boteva is a Quality Assurance Specialist at Payslip since December 2019, specializing in executing test plans, identifying bugs, and collaborating with cross-functional teams to ensure high-quality software solutions. Previously, Ralitsa held the position of Global Product Implementation Team Lead at Payslip, where a focus on client engagement and data analysis was key in delivering tailored software solutions. Prior experience includes roles as Customer Service Manager at Fantastic Services, where leadership in enhancing customer satisfaction and operational efficiency was demonstrated, and as Data Operator and Assistant Manager at First Investment Bank, contributing to process improvement and team performance. Ralitsa holds a Master's degree in Accounting and a Bachelor's degree in Business Administration and Management from the University of Economics in Varna, as well as completing several courses at Software University.