Darren P. is an experienced professional with a strong background in client support and customer experience management, currently serving as a Client Support Manager at Vyne since October 2022. Previously, Darren held the role of Customer Experience Team Leader at Laybuy for three years and worked at Tide Business Banking in various KYC and compliance-related positions, progressing from KYC/On-boarding Analyst to Senior KYC/On-boarding Analyst and finally KYC Quality Control Analyst, where responsibilities included quality control and oversight of KYC processes. Before these roles, Darren gained experience in customer service and recruitment across companies such as Hobsons, Moonpig, Deliveroo, and Westpac, and obtained a Bachelor of Commerce degree with a focus on Accounting and Business Management from the University of South Australia.
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