PBC Solutions
Carol Boutin is an experienced communications professional currently serving as the Manager of Strategic Communications at PBC Solutions, a subsidiary of PBC Health Benefits Society, since October 2022. Prior to this role, Carol held the position of Corporate Communications Manager at Pacific Blue Cross from September 2019 to November 2022 and served as the Communications Manager for the Provincial Health Services Authority's Information Management / Information Technology Services from April 2012 to September 2019. Carol's extensive career includes roles such as New Media Content Editor at G&F Financial Group, Program Manager at Fraser Basin Council, and various marketing and sales positions at organizations like The Ethical Funds Company, Clarica, Imperial Life Financial, and Great-West Life Financial. Carol possesses a Diploma in Public Relations from the University of Victoria, a Bachelor's degree in Business Administration from BC Open University, and a Diploma in Marketing Management from the British Columbia Institute of Technology.
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PBC Solutions
PBC Solutions Ltd. is a wholly-owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross). The organization provides solutions for benefit services administration, technology, and innovation that seeks to improve efficiency, accuracy, and customer experience. Starting in the spring of 2023, PBC Solutions will administer Health Insurance BC Services on behalf of the BC Ministry of Health, including medically-necessary insured doctor services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs.