Gautam Kumar

Remote Support Engineer at PC Solutions

Gautam Kumar is a Remote Support Engineer at PC Solutions since July 2019, with prior experience as a Customer Support Engineer at Jiffy Info Solution Pvt Ltd from September 2016 to July 2019, where responsibilities included installing and configuring Windows operating systems on HP servers and maintaining computer communication networks. Gautam also served as a Trainee Support Engineer at Semtech Infotech Limited in early 2016, providing technical support for the CCTNS Delhi Police Project and installing Ubuntu and Windows client operating systems. Educational qualifications include a Master of Science in Computer Application from Swami Vivekananda Subharti University and a Bachelor's degree in English Language and Literature from Lalit Narayan Mithila University, along with an ITIL Foundation certification in Information Technology.

Location

Delhi, India

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PC Solutions

PC Solutions has been in IT solutions and services provider domain for over three decades. We pride ourselves on time bound successful roll out of Digital Transformation journey of our enterprise customers across entire technology spectrum like Digital Solutions Consultancy, Cloud Solutions, App developments and deployments, Networking Solutions, Security Solutions, Systems Integration and Facility Management Services. With our dedicated specialists pool of more than five hundred trained, certified, and rich hands-on experienced resources based in New Delhi and Mumbai; we have completed 2500+ projects pan India and 250+ projects across the globe. We have customers across industrial sectors, segments, and ownership. Our average engagement with a customer is over 5 years. Compliance and certifications to global standards and operating processes are extremely important to us for the benefit, trust, and peace of mind of our customers. We are an ISO/IEC 20000-2011, ISO27001-2013, ISO 9001:2015, CMMi - Level 3 Company with CRISIL SME Rating 1(Highest) financial standing. We enjoy long term and trusted relationships with all the technology major OEMs- HPE, Microsoft, AWS, Citrix, Veritas, and Cisco etc. We keep upskilling our employees and recruit additional talent to facilitate our customers with agile, trusted quality services based on global standards and technologies for smooth Digital transformation journey in growth of their businesses. A pure B4B organization since 1988, we've had customer success and experience in mind since our establishment- we provide quality that you can bank upon. An endorsement of our customer centricity is seen in the fact that our business has primarily been built upon successful customer referrals to new clients.


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Headquarters

New Delhi, India

Employees

501-1,000

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