William Dong is a seasoned IT professional with expertise in cloud operations, DevOps, and network engineering. Currently serving as a Senior CloudOps Engineer at PCCW GLOBAL Limited since March 2023, William has also held roles as an IT Manager at the Australian Chinese Women's Federation Inc. and a Tutor for DevOps Camp at JR Academy. Previous experience includes positions as a DevOps / AWS Senior Engineer at Evolt IOH, DevOps Engineer roles at Great-Phermesia and Go Experts, and extensive experience at China Tower, where responsibilities included deploying services, managing monitoring infrastructures, and maintaining office LAN systems. William's career began at China Mobile as a Wireless Network Engineer, focusing on network optimization. William holds a Doctor of Philosophy in Communications and Information System from the University of Science and Technology of China.