PCLaw | Time Matters
Kristin Greer has extensive work experience in customer systems engineering and technical support roles. Kristin began their career in 2000 as a Production Senior Technician at Dell, where they excelled in assembling, testing, and troubleshooting Dell Desktop Systems. Kristin received two promotions within a year and received awards for performance and attendance.
In 2003, Greer transitioned to the role of Systems Support/Help Desk Technician/Jr. Admin at LifeTrust America, Inc. There, they provided support to over 600 end users across multiple facilities and managed various accounts, including NT accounts, email/exchange accounts, and proprietary software accounts.
From 2003 to 2004, they also worked as a LAN Tech at Lifetrust, where they supported over 600 end users in assisted living facilities and the corporate home office. Kristin'sresponsibilities included staging desktop and laptop systems and managing various accounts.
In 2004, Greer joined Juris, Inc. as a Senior Software Technician, providing installation, configuration, and troubleshooting support for Juris software. Kristin also provided support via phone, email, and webex software.
Kristin then joined LexisNexis in 2004 as a Sr. Customer Systems Engineer. In this role, Greer supported clients and Certified Independent Consultants (CIC) utilizing TimeMatters software. Kristin handled various tasks such as installing and configuring SQL, installing the software, and escalating defects to the TimeMatters Development department.
Finally, in 2019, they joined PCLaw | Time Matters as a Senior Customer Systems Engineer, with similar responsibilities as their previous roles.
Kristin Greer attended ITT Technical Institute from 2001 to 2003, where they obtained an Associate's degree in Information Technology/Computer Network Systems. Kristin also earned an Associate of Applied Science Degree in Information Technology/Computer Network Systems from the same institution at an unspecified time.
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PCLaw | Time Matters
“Dedicated to you in the past, here for you now, committed to you in the future.” PCLaw | Time Matters™ LLC, a joint venture between LexisNexis® and LEAP Legal Software, is a global provider of practice management software solutions for law firms. For more than two decades, our practice management solutions have been used by lawyers to make better business decisions, improve profitability, and enhance client relationships. PCLaw® and Time Matters® technology has been developed and refined to meet the needs of law firms. Whether you are looking to earn more, work more efficiently or spend more time on practicing law, PCLaw | Time Matters™ has the practice management solutions and resources to support your personal success and your firm’s performance. With our people, products, and partners, we are dedicated to innovating the business of law.