Ricky has been with the PCR Team since 2008 and has over 12 years of experience working in the IT industry. Ricky specializes in detecting and solving recurring hardware and software issues for clients and implementing automated solutions to make the lives of the end-users easier, and he has an excellent ability to quickly learn and understand new software. Ricky also received a certification from Apple University and has been a Microsoft Certified Professional since 2007.
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