PDS Health
James Robertson, MBA ITM, currently serves as the Manager of IT Enterprise Operations UCC at PDS Health, where responsibilities include driving strategic decision-making and leading a team in managing diverse communications platforms. Prior to this role, James was the Manager of Customer Success at ConvergeOne, demonstrating strong leadership across six engineering teams and achieving a 97% KPI adherence rate. At Plus 6 Technologies, Inc., James managed service delivery operations, significantly impacting the company's growth. Previous experiences also include roles as Senior Product Manager and Quality Assurance Manager at Advanced Media Design, where improvements in product reliability and stability were notable. James began the career as a Service Delivery Engineer at Ventura County Community College District and holds an MBA from Western Governors University.
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PDS Health
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Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care. Our innovative approach includes an integrated health record system that combines dental and medical data, giving clinicians a complete view of patient health. This platform enhances care coordination, allows for early detection of health issues, and improves patient outcomes, ultimately reducing overall healthcare costs. We strive to be the provider of choice in every market by equipping clinicians with access to advanced, proven technologies and offering ongoing professional development opportunities. Our commitment to education and training supports clinicians and team members in growing their careers, ensuring they have the skills and knowledge to excel in their fields. PDS Health has been recognized multiple times on the Inc. 5000 list of America’s fastest-growing private companies and named one of the 50 most community-minded companies in the nation. With over 1,000 practices in 24 states, we are dedicated to creating healthier, happier patients and making a positive impact in the communities we serve.