Ernest Osafo

IT Service Desk Analyst at Peabody

Ernest Osafo currently serves as a Duty Operations Assistant at Peabody since September 2023. Prior to this role, Ernest gained valuable experience as a Cloud Architect Trainee at Go Cloud Careers from January 2022 to September 2023 and worked as a Customer Service Specialist at the Embassy of Gabon from October 2022 to August 2023. Ernest has a background in Linux System Administration at Trinitech Consulting and held the position of Operations Manager at Readicash Services Limited, where responsibilities included the creation of a customer database system and compliance with administrative policies. Additionally, Ernest has experience as a Training and Development Specialist at NCR Computer Science Institute, training over 1000 clients in IT. Educational qualifications include a Cloud Architect certification and training in multiplatform systems administration, as well as additional certifications in DevOps and IT management.

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