James Popowski has an extensive career in customer service and management within the social housing sector. James currently holds the role of Senior Product Owner at Peabody, where James has been involved in various technology projects as part of the Modernisation Programme. Prior to this, James also held roles as Customer Hub Manager, Team Manager, Incomes Officer, and Customer Care Officer. James's experience includes managing contact centers, leading teams, and providing excellent customer service. James also has previous experience as a Collections and Customer Service Officer at E.ON UK. James attended The King John School and attained 2 A's, 5 B's, and 3 C's at GCSE level.
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