John Cedrick Ligores

Client Services Manager at Peak Outsourcing

John Cedrick Ligores has a diverse work experience in the operations and management field. John Cedrick currently works at Peak Outsourcing as an Operations Manager, where they have been employed since January 2023. Prior to this role, they served as a Senior Team Lead from February 2022 to January 2023 and as a Team Lead from February 2021 to February 2022 at the same company.

Before joining Peak Outsourcing, John worked at Magellan Solutions Outsourcing Inc. as an Operations Team Lead from May 2019 to March 2020. John Cedrick also held the position of Operations Supervisor at Qualfon from December 2018 to April 2019.

John Cedrick'searlier experiences include working as an Operations Supervisor at SYKES from May 2017 to November 2018, as an Operations Supervisor at Admerex from October 2014 to May 2017, and as an Operations Supervisor at Concentrix (formerly IBM Daksh) from December 2012 to August 2014.

John's earliest work experience was as an Operations Supervisor at Teleperformance from December 2010 to December 2012. During their time at Teleperformance, they demonstrated skills in time tracking, performance evaluation, coaching, and financial management.

Overall, John has consistently held roles of increasing responsibility in the operations and management field, showcasing their expertise and dedication to driving successful outcomes in customer service and team performance across multiple organizations.

John Cedrick Ligores attended the University of the East from 2006 to 2010, where they earned a Bachelor of Science (B.S.) degree in Clinical Psychology.

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