Peak Outsourcing
Michael Redmond has a diverse work experience spanning over several industries. Michael is currently working as a Business Development Executive at Peak Outsourcing, a position they started in April 2021. Prior to this, they served as the Marketing Director at BPOXchange from November 2007, where they specialized in providing approved and pre-qualified contact center companies to clients.
Before joining BPOXchange, Michael worked in IT Consulting from an unspecified start date until 2007. During this time, they focused on implementing PC hardware, software, and network solutions for small businesses and individuals. Michael also developed help desk solutions and internet-based communication technologies.
From 2000 to 2002, Michael was employed as a Computer/Network Operator at the University of North Carolina at Greensboro. In this role, they managed the university's data backup system, maintained servers, and provided network troubleshooting and IT phone support for students and faculty.
Furthermore, Michael's earliest work experience was as an EAM Sales Engineer at DPSI from an unspecified start date until 2000. In this role, they worked as a Sales Account Manager, specializing in enterprise multi-site software solutions with CMMS projects. Michael also developed revenue optimization programs, provided customer service and support to existing customers, and trained new sales employees.
Overall, Michael Redmond's work experience spans across business development, marketing, IT consulting, and sales engineering.
Michael Redmond attended the University of North Carolina at Greensboro from 1987 to 1993. However, no specific degree or field of study information is available. Additionally, they obtained the CompTIA A+ certification from CompTIA in 2001, although the month of certification is not provided.
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Peak Outsourcing
We are an agile and flexible team of business solutions experts. Founded in 2011, Peak Outsourcing has nearly a decade of hands-on outsourcing knowledge and experience. We pride ourselves in embracing diversity, both within and outside of our own organization. With our Founding & Executive teams being composed of experienced American business professionals, and our Headquarters + Operational teams based in the Philippines; Peak Outsourcing merges cultures and perspectives to create an eclectic team of passionate, unique individuals. Our unique outsourcing partnership approach consistently lifts our clients well beyond their current levels of success in a seamless, frictionless manner. With office facilities in Makati and Dumaguete, we provide customized, quality outsourcing solutions and specialized customer experiences specific to our clients' business needs. CUSTOMER CARE Customer Service | Dispatch Services | Records Retrieval TECHNICAL SUPPORT Troubleshoot Assistance | Sales and Services BACK OFFICE Digital Transcription | Data Processing | Data Verification HEALTHCARE OUTSOURCING Patient Inquiries & Follow-Up | Insurance Claim Creation & Submission | Denial Management | Appeals | Payment Posting | Reporting DIGITAL RESOURCES Web Development | Search Engine Optimization (SEO) | Social Media Management | Content Writing & Blogging ADMINISTRATIVE SUPPORT Executive Assistance | Personal Assistance | Virtual Assistance For sales and outsourcing inquires, email: scale@peakoutsourcing.com For job opportunities, send resumes to: recruitment@peakoutsourcing.com Or visit our website: www.peakoutsourcing.com