Raymund Ermita

Raymund Ermita is an experienced professional in client services and account management, currently serving as the Director of Client Services at Peak Outsourcing since September 2021. Raymund previously held positions such as Director of Global Account Management at Sitel from November 2015 to April 2021, and held various roles at Transcom from November 2008 to September 2015, including Senior Director and Director of Client Services. Raymund's experience also includes a role as Client Operations Manager at IBM and Account Manager at TeleTech, where responsibilities spanned financial management, project coordination, and client relationship oversight, contributing to the efficiency and success of numerous accounts.