Mark Leonard R.

Mark Leonard R. has a strong background in customer service and support. Mark Leonard started their career as a Customer Sales Representative at Aegis PeopleSupport in 2013 and then moved on to roles such as Customer Service Representative at Qualfon and SYKES Philippines. In 2015, they became an Escalation Specialist at ePerformax Contact Centers & BPO before transitioning to a Technical Support Specialist role at Convergys Intelligent Contact. In 2018, they worked as a Virtual Assistant at ALFA Business. Mark joined AmeeraTel, Inc. in 2019 as a Quality Assurance Specialist and currently holds the position of Service Delivery Team Lead at Peak Support, where they also served as a Customer Service Team Lead.

Mark Leonard R. completed a Bachelor of Education degree in English Language and Literature, General at Cebu Normal University in 2012. Prior to this, they pursued a Bachelor of Education degree in Industrial Technology/Technician at Cebu Technological University from 2010 to 2011.