Erika Rupinski has over 15 years of diverse experience in project management and service delivery, currently serving as Director at Peak Systems, Inc. since December 2007. In this role, Erika focuses on project planning, change management, service delivery, and recruiting. Previous positions include Account Manager, where Erika successfully increased market share and managed program transitions, and Project Coordinator, responsible for recruiting technical consultants. Prior experience includes a Member Services Coordinator role at Hospitality Marketing Group, matching service professionals with opportunities, and as a Guest Services Agent at Soho Grand Hotel, recognized multiple times for exceptional service. Erika holds a Bachelor of Arts in English Literature from Binghamton University.