InflowCX is an innovative provider of strategic advisory, consulting, and managed services for contact center, customer experience, and unified communications solutions to over 1,000 customers nationwide. Inflow has grown to be a trusted advisor in its market through the high caliber of its work, problem-solving approach, and focus on client satisfaction.

Consulting

Information Technology

Services

InflowCX

InflowCX's headquarters in Beaverton, OR, United States

Dan Dineen

Tim Oliver

Mike Castro

Eddie Licayan

Kate Saulter

Amy Behbehani

Bill Pieper

Ben Shakespeare

Justin Miller

Cameron Halstead

Katherine Rennert

Lisa Smith

Melina Godshall

Jason Miles

Cindy Henson

Lynda Hoffman

Michelle Clement

Mickey Jacobs

Jim Downing

Coby Bishop

David Kassab

Chris Sheehan

Robert Wrisinger

David Delmont

The Customer Success and Support team at InflowCX is dedicated to ensuring client satisfaction and successful implementation of contact center, customer experience, and unified communications solutions. They work collaboratively to provide strategic guidance, address technical issues, and enhance the overall customer experience by offering personalized support and continuous optimization of services. This team plays a crucial role in maintaining and strengthening client relationships through their expertise and proactive problem-solving approach.

Customer Success and Support

The Project Management Team at InflowCX orchestrates the planning, execution, and delivery of strategic advisory, consulting, and managed services projects. This multidisciplinary team ensures seamless coordination between departments, manages timelines, and oversees technical implementations to deliver high-quality solutions that enhance customer experience and unified communications for clients. Their focus on meticulous project management and collaborative problem-solving helps maintain InflowCX's reputation for client satisfaction and excellence.

Project Management Team

The Sales and Account Management team at InflowCX is responsible for driving revenue growth and fostering strong client relationships. The team consists of roles such as Account Executives and Senior Enterprise Account Executives, who identify and secure new business opportunities, and Enterprise Account Executives and Strategic Account Directors, who manage and expand relationships with key clients. Sales Operations Coordinators and Specialists support these efforts by providing data analysis and operational efficiencies, while Sales Development Representatives generate leads and initiate customer engagements. Collectively, the team enhances client satisfaction and drives strategic growth for InflowCX.

Sales and Account Management

The Leadership Team at InflowCX is responsible for setting the strategic direction, driving business growth, and ensuring operational excellence. This team collaborates to make high-level decisions, oversee company performance, and steer initiatives that enhance customer experience and service delivery, aligning with InflowCX’s mission to be a trusted advisor in the contact center and customer experience space.

Leadership Team

The Technology and IT team at InflowCX is responsible for developing, implementing, and maintaining the technical infrastructure and solutions essential for optimizing contact center, customer experience, and unified communications platforms. This team ensures seamless technology integration, supports strategic IT initiatives, and addresses complex technical challenges to enhance overall client satisfaction and operational efficiency.

Technology and IT

The Finance and Accounting team at InflowCX oversees the financial health of the company, managing budgeting, forecasting, and financial reporting. They handle commissions analytics, ensure compliance with financial regulations, and support senior management in strategic decision-making to enhance operational efficiency and client satisfaction.

Finance and Accounting

InflowCX

Org chart

Teams

Customer Success and Support

Project Management Team

Sales and Account Management

Leadership Team

Technology and IT

Finance and Accounting

Offices

InflowCX

Org chart

Teams

Customer Success and Support

Project Management Team

Sales and Account Management

Leadership Team

Technology and IT

Finance and Accounting

Offices

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