William Ozbat

William Ozbat is an experienced professional with extensive expertise in IT support and customer service. Currently serving as a Desktop Support Analyst at Pearson Packaging Systems since July 2022, William previously worked at Premera Blue Cross as a Customer Service Representative, where responsibilities included explaining medical benefits and resolving customer concerns. William also held roles such as Data Entry Specialist/ Desktop Support at Diamond Parking Service and various management positions in the retail sector, demonstrating leadership in hiring, training, and goal management. Educational qualifications include an Associate's degree in Network and System Administration from the Community Colleges of Spokane and a High School Diploma from St Michael's Academy.