Donald Milfort

Donald Milfort is an experienced Technical Support Analyst III at the Metropolitan Transportation Authority since June 2015, providing comprehensive technical support for hardware, software, and network systems. Prior to this role, Donald served as a Computer Support Analyst II, delivering Tier 1 and Tier 2 help desk support. Previous experience includes working as an IT Helpdesk Analyst at Roundabout Theatre Company, where responsibilities encompassed troubleshooting hardware, software issues, and managing user accounts. Earlier roles involved administrative duties at the New York Liquidation Bureau and data entry at UPS. Donald holds a Bachelor's degree in Network and System Administration from City Tech, CUNY, and an Associate's degree in Computer Technology from CUNY Borough of Manhattan Community College.