Jacqueline McLaughlin has accumulated extensive experience in software development and quality assurance, primarily functioning as a Scrum Master and Quality Assurance Engineer. McLaughlin served in the United States Air Force from December 2020 to August 2022 and continued as a Scrum Master at Technica Corporation until January 2023. Previous roles included Asset Model Developer and Quality Assurance Analyst at PAS, a Beverage Cart Attendant and Clerk at Newport Dunes Golf Course, and a Waitress at Cracker Barrel. McLaughlin also worked as an SQA Analyst and Automation Test Analyst at SWBC before transitioning into a Senior Scrum Master and Quality Assurance Engineer role at BigBear.ai from January 2023 to October 2025. As of December 2025, McLaughlin holds a position as a Quality Assurance Engineer at Pearson. Academic credentials include a B.S. in Computer Information Systems from the University of Houston-Clear Lake, complemented by studies at Texas A&M University-Corpus Christi.
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