Tracy Cassidy is a Director of S&OP, Analytics & Process Automation, currently focused on ensuring outstanding customer journeys for Higher Education customers while managing the Pearson Custom publishing team. Previously, Tracy held various roles at Pearson, including Director of UK-EMEA Supply Chain and International Inventory, and served as Inventory Manager and Production Controller from 2001 to 2016. Tracy's early career included an executive office position at HM Revenue & Customs from 1991 to 1993.
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