Eileen Quina

Eileen Quina has a diverse work experience in the hospitality industry. Eileen began their career in 2001 as a Guest Services Agent at Holiday Inn Express - Monterey Bay, where they provided exceptional customer service and handled various tasks such as check-ins, cash handling, and assisting guests with reservations.

In 2004, Eileen joined Carmel Valley Ranch as a Group Reservations Coordinator, where they were responsible for creating and managing group bookings, providing anticipatory guest services, and allocating room types based on availability. Eileen also upsold suites and ensured all group requests were met.

From 2007 to 2015, Eileen worked as a Group Reservations Coordinator at Pebble Beach Company. In this role, they coordinated group rooms and golf bookings, assisted event planners, and collaborated closely with conference services and sales managers. Eileen also sent obligation letters to meeting planners in accordance with their contractual cut-off dates.

Eileen then transitioned to the Sacramento Marriott Rancho Cordova in 2015, where they served as an Assistant Front Office Manager. Eileen supported the Director of Rooms in managing front office operations, ensuring guest satisfaction, and applying brand standards.

In 2016, Eileen worked at Best Western Plus as a Sales Coordinator. Their responsibilities included meeting revenue budgets, telemarketing and cross-selling, conducting property tours, and maintaining existing accounts. Eileen also collaborated with the Best Western International sales department to submit proposals and book group sales.

Eileen's most recent position is with Pebble Beach Resorts, where they started in 2018 as a Group Reservations Coordinator. Eileen has since transitioned to the role of Special Events Sales Coordinator in June 2022.

Throughout their career, Eileen has demonstrated strong organizational skills, attention to detail, and a commitment to providing excellent customer service. Eileen is experienced in various aspects of hotel operations, including reservations, sales, and front office management.

Eileen Quina holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from Lourdes College in Cagayan de Oro City. In addition, they obtained a certification in CPR AED from the American Heart Association in October 2015. No additional information is available regarding their education history or certifications.