PEC360 Patient Engagement Centers
Misty Peavey has a diverse work experience, spanning over several years. Misty currently holds the position of Vice President of Client Services at PEC360 Patient Engagement Centers, a role they started in November 2021. Prior to this, Misty served as the Operations Manager at PEC 360 from April 2012 to March 2022. Their responsibilities in this role included overseeing the creation and management of Patient Engagement Centers, which aimed to support healthcare organizations in proactive patient population management. Misty also worked as the Director of Client Relations at PEC360 from November 2017 to November 2021. Before joining PEC360, they held the position of Bear Builder at Build-A-Bear Workshop from January 2006 to April 2011.
Misty Peavey obtained an Associate's Degree in Health Information Technology from Miller-Motte Technical College-North Charleston in the years 2011 to 2012. Prior to that, Misty attended Edwardsburg High School, but no specific degree or field of study is mentioned.
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PEC360 Patient Engagement Centers
PEC360’s Patient Engagement Centers (PEC’s) and supporting CRM technology deliver timely, coordinated care through the proactive management of patient populations. The combination of trained Care Advisors and our proprietary CRM-driven technology platform makes the PEC360 Population Health Management solution incredibly effective at converting healthcare data and analytics into the type of scheduled visits that improve both quality of care and financial performance. A Care Advisor’s ability to motivate patients into action is fundamental to all forms of successful population management. To accomplish this, PEC360 leverages three proprietary technology platforms: The first is PEC360’s interface engine that aggregates and normalizes data across disparate systems to create a 360o view of each patient. The second is PEC360’s Analytics Platform that processes data from multiple analytics engines to identify patients with “Gaps in Care”. The third and, perhaps most important, is PEC360’s CRM-driven Patient Relationship Management (PRM) platform that is utilized to support Care Advisors in their quest to manage and motivate patients to seek the healthcare they need. So whether your focus is on maximizing “Fee for Service” performance or optimizing reimbursements under a “Pay for Performance” model, a Patient Engagement Center and its underlying technology are highly effective at improving quality of care and financial performance… in any reimbursement environment.