David Jeal is a seasoned professional currently serving as a Senior Client Success Manager at Pegasystems since July 2022, focusing on digital transformation and customer decisioning for European Telecom clients. Prior to this role, David had an extensive tenure at Vodafone from 1995 to July 2022, occupying various positions including Technology Partner Manager for Africa, where the focus was on customer solutions and leveraging Vodafone's IT and network capabilities. Additional roles included Senior IT Strategy Manager, overseeing IT digital transformation initiatives, and Head of IT Engagement & Portfolios for the Vodafone Group Enterprise business unit. Earlier in David’s career, roles included Principal Global Category Manager at Vodafone Procurement Company, managing indirect services categories, and Senior Supply Chain Transformation Manager at Vodafone Group, leading procurement transformation. David holds an MBA from Henley Business School and a Master of Engineering degree in Electrical and Electronic Engineering from the University of Birmingham.
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