Jill Osborne

Jill Osborne is a seasoned Consulting Solutions Executive at Pegasystems since January 2020, specializing in digital transformation solutions for Financial Services organizations, aimed at enhancing customer experience and operational efficiencies. Previously, Jill served as a Consulting Delivery Leader at Pegasystems, delivering diverse consulting engagements for financial clients and leading cross-functional teams. Jill's career includes roles such as Senior Engagement Leader at Merkle, Managing Solutions Consultant at Covalent Marketing, and various positions at Pinpoint Systems Corporation and Harte-Hanks at Cisco Systems. Initial experience includes a role as Marketing Automation Implementation Lead at IBM and Director of Public Relations and Program Development at North Carolina State University. Jill holds a Master of Science in Organizational Communication and a Bachelor's Degree in Communication with a minor in Journalism from North Carolina State University, along with a Graduate Certificate in Communication Technology from the University of North Carolina at Chapel Hill.