Michael Puchalek is a Cloud Senior Service Engineer specializing in Networks at Pegasystems since May 2015. Prior to this role, Michael worked at IBM from June 1999 to May 2015 as an IT Specialist, focusing on network architecture and system configuration for POWER Systems and x86 hardware. Michael's career began at IDX, now GE Healthcare, from 1993 to 1999 as a Software Engineer, where responsibilities included troubleshooting and enhancing billing, claims, and scheduling software. Michael holds a Bachelor of Science in Electrical and Electronics Engineering from Rutgers University and has pursued further education in Computer Programming languages at UMass Boston.
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