Richard Beard

Richard Beard is a proven leader in people and process, currently serving as the Director of Technical Training Delivery at Pegasystems, where they spearhead global enablement initiatives to maximize the value of Pega technology. Prior to this role, Richard was the Operations Director at Bright UK Ltd, contributing to significant year-on-year growth and overseeing customer relationship management. They have also held key positions at Sabio, Vodafone, and Shop Direct Group, consistently focusing on operational excellence, customer experience, and employee engagement. Richard's educational background includes studies at Cadbury College, and they are recognized for their ability to build high-performing teams and foster a culture of innovation.