Richard J. is a seasoned professional in cloud operations and site reliability, currently serving as a Senior Cloud Operations Engineer at Pegasystems since May 2025. Prior experience includes a progression at Acquia from Associate Cloud Operations Engineer to Site Reliability Engineer between May 2020 and May 2025. Richard also holds a position as a System Engineer at FirstLight Fiber from September 2019 to May 2020 and completed an internship in Security & Compliance at HubSpot. Prior experience includes an internship as a System Engineer at General Dynamics Mission Systems. Educational achievements consist of a Bachelor of Science in Information Technology from Northeastern University and an Associate’s Degree in Information Technology from Cape Cod Community College, complemented by training at Cisco Networking Academy.
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