Ron Nero, MBA, CSM, currently serves as a Senior Service Assurance Advisor at Pegasystems since September 2022. Previously, Ron held several roles at SAP from October 2015 to August 2022, including Customer Engagement Executive and Technical Support Engineer, where responsibilities included providing second-level support for SAP Fiori and other products, resolving customer issues through diagnostics and debugging. Prior experience includes positions at Cerner Corporation as a Revenue Cycle Delivery Consultant, managing revenue processes and client relationships, as well as roles in system integration and marketing. Ron possesses a Master of Business Administration in Data Analytics from LSU Shreveport and has pursued additional training in Cybersecurity and Cloud DevOps.
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