John Shabaan

John Shabaan is a seasoned IT and innovation professional with extensive experience across various roles in technology management and solutions architecture. Currently serving as the Manager of IT & Innovation at PEI Mutual Insurance Company since May 2023, John has previously held significant positions, including Manager of IT & Administration at the 2023 Canada Winter Games and Service Desk Supervisor at Buchanan Technologies. A strong background in solution architecture is evident from roles at Indigo Consulting Kenya, PassionProfit, Vita Global, and Virtual Communications & Consulting. In earlier career stages, John developed expertise in training and operations management, highlighted by positions as Training Manager at African BPO Academy and Contact Centre Manager at Techno Brain BPO. Academic credentials include a Bachelor's degree in Economics with a Minor in Fine Arts from the University of Alberta.