Bianca O. Perez

Lomi CX Social Media Specialist at Pela Case

Bianca O. Perez has a diverse work experience starting from 2012. In 2012, they worked as an Autocad Designer at Moduclasse Design Corporation, where they developed space planning solutions for various offices and businesses. Bianca O. collaborated with notable companies such as SM Prime Holdings, Inc., Robinsons Land Corp., and WalterMart Supermarket Inc. Bianca O. held this position until September 2015.

From April 2016 to March 2017, they worked as a Senior Process Associate at Tata Consultancy Services, focusing on the off-shore Post-live Website Team. Their responsibilities included receiving inbound calls from Yell UK customers, amending live websites using DUDA and Sitemaker platforms, processing account-related adjustments, and managing queries and website changes.

In 2018, Bianca joined PAN PACIFIC AIRLINES as a Junior Cabin Crew, where they served until January 2020. Bianca O. then took on the role of Cabin Crew-in-Charge from January 2020 to September 2020.

Moving forward to 2020, they became a Customer Loyalty Associate for Reputation Management at Balsam Brands from October 2020 to January 2021. Bianca O. then became a Subject Matter Expert for Customer Success and Reputation Management at the same company, holding the position from September 2021 until January 2023.

Currently, starting from April 2023, Bianca works as a Lomi CX Social Media Specialist at Pela. Prior to this, they had freelance work as a Designer starting from May 2020, which is ongoing.

Overall, their work experience showcases their skills in design, customer service, reputation management, and social media.

Bianca O. Perez attended the University of Santo Tomas from 2008 to 2012, where they obtained a Bachelor of Fine Arts - BFA degree with a specialization in Industrial Design.

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Timeline

  • Lomi CX Social Media Specialist

    April, 2023 - present