Laurent K. is a Senior Ops Engineer at ELCA Cloud Services since September 2021, specializing in the administration of Windows and Linux infrastructure, encompassing monitoring, alert management, data center installation, and virtualization. Prior experience includes a significant tenure at Swisscom from October 2009 to September 2021, where roles ranged from Technical Customer Consultant to Customer Care Agent, focusing on second and first-level technical support. Laurent K.'s career began at Mastercard and includes earlier roles in customer consultancy and lutherie. Educational qualifications span multiple certifications in cloud technologies, ITIL, and networking from esteemed institutions, alongside a degree in guitar lutherie from the Institut Technique Européen des Metiers de la Musique.
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