Joseph Failler

Customer Experience Specialist

Joseph Failler is a Customer Experience Specialist at Pelico since February 2025, bringing a diverse background in technical support and network administration. Prior experience includes serving as a Support Engineer at Witbe and as an Administrateur réseau et systèmes at GERARD DAREL. Joseph has a foundational expertise in systems, networks, and security from roles at Encom Conseil and ASTON - École Informatique. Early career experiences include customer returns logistics at Groupe NOVELTY and sound engineering roles at LA DAME DE CANTON and Le Baiser Salé Jazz Club. Academic qualifications encompass a Data Science diploma from Le Wagon, a project management degree from ESGI, and a technical degree in systems, networks, and security from ASTON. Joseph also holds a degree in studio music production from EMC and a scientific baccalaureate from Lycée Paul Bert.

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