Pembina Pipeline Corporation
Ali Aboudaya is a skilled IT professional with extensive experience in business application analysis and service management. Currently serving as a Senior IT Business Application Analyst and ServiceNow Admin/Developer at Pembina Pipeline Corporation, Ali specializes in implementing customizations in ServiceNow to enhance IT service delivery and governance. Previous roles include Intermediate Service Desk Analyst at WestJet, where automation of account management processes was achieved, and IT Field Technician at Centrica Energy, improving system reliability. Ali's freelance IT support experience spans several companies, contributing to workflow upgrades and operational efficiency. A Master's and Bachelor's degree in Computer and Communication Engineering from the American University of Science and Technology further underpin Ali's technical expertise.
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