Bob Jones

Bob Jones is a seasoned professional with extensive experience in operations management, business transformation, and technology solutions within the insurance industry. Currently serving as the Business & Technology Solutions Manager at Pen Underwriting in Australia since January 2019, Bob is responsible for developing tools and processes to enhance productivity, managing business transformation projects, and integrating technology. Prior roles at Swiss Re included Process & Operations Manager for the Asia Division and various underwriting positions, where Bob contributed to standardizing processes and improving efficiency across multiple underwriting desks. Education includes a Certificate in Change Management and certifications in financial services and advanced Excel skills.