Ismail bin Ali Kaseri

Ismail Bin Ali Kaseri is an experienced Information Technology professional with a strong background in infrastructure engineering and support. Currently serving as an Information Technology Infrastructure Engineer at PENN Entertainment, Inc. since March 2022, Ismail manages ticket requests and oversees the Active Directory server, user account creation, and cloud migration to Microsoft Azure. Previously, as an IT Operations Engineer at Hitachi Rail STS, responsibilities included managing network support and software deployment. Ismail also has experience as an Information Technology Infrastructure Specialist at Falabella India, an IT Network Support Engineer at wasl group, and a Desktop Support Engineer at Al Yousuf L.L.C., demonstrating a diverse skill set in IT support, network management, and incident ticketing across different organizations.