Derek Smith is a seasoned professional currently serving as the Vice President of Inforce Operations at Penn Mutual since 2024. Previously, they held the position of Head of Inforce Administration and Claims at Corebridge Financial in 2023, and also served as Vice President of Customer Advocacy. With extensive experience at AIG from 1997 to 2022 as Senior Director of Change Management and Operational Controls, Derek has developed expertise in team leadership, project management, and customer service operations. Derek earned an Associate of Arts in Business from the University of Phoenix between 2008 and 2010.
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