Derek Ehrenberger is an experienced Information Technology professional with a strong background in help desk management. Currently serving as the Information Technology Help Desk Manager at Pennsylvania Cyber Charter School since September 2019, Derek oversees a team of technicians, ensuring high-quality service delivery to Managed Service Provider partners and their clients. Previously, Derek worked at Continuum IT Management Platform from February 2015 to May 2019, where roles included Helpdesk Service Delivery Manager and Help Desk Team Leader, focusing on team management and professional development. Derek began the career as a Service Desk Technician and holds an Associate in Applied Science in Computer Information Systems with a specialization in Networking from Community College of Beaver County.
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