Megan Gargiulo, MPH, serves as the Director of Patient and Family Relations at Penn Presbyterian Medical Center since June 2022, following roles as Manager of Patient Relations at University Hospital and Patient Relations Director at Robert Wood Johnson University Hospital Hamilton. With extensive experience in patient experience improvement, Megan successfully enhanced engagement and satisfaction metrics through data-driven decision-making, notably increasing HCAHPS scores by 7% across multiple domains. Prior expertise includes overseeing health workforce training programs at Atlantic Cape Community College and advancing organ donation rates through educational initiatives at the Gift of Life Donor Program. Megan holds a Master's in Public Health Education and Promotion from Walden University and a Bachelor's in Public Health from Stockton University.