Shannon Ward

Shannon Ward is a skilled Constituent Services Advisor currently serving in the Pennsylvania House of Representatives for Representative Napoleon Nelson since April 2023, and previously for Representative Donna Bullock. With a background in administrative support, Shannon has effectively addressed constituent inquiries across multiple channels while streamlining processes to enhance office responsiveness. Prior experience includes roles at FourFront as Office & Project Administrator and Administrative Assistant, where Shannon managed schedules and improved operational efficiency. Additional internship experience at the Pennsylvania State Senate involved collaborating with state departments and generating content for newsletters and social media. Shannon holds a Bachelor of Arts in Criminal Justice from Temple University and has a solid foundation in administrative functions from positions at Aramis Interactive.