Pierre Brusin is an experienced professional in customer support and digital marketing, currently serving as Team Lead for Customer Care at Pennylane since January 2023. Prior to this role, Pierre held positions at Cazoo as Team Lead and Senior Customer Support Manager, where responsibilities included team supervision, performance analysis, and enhancing customer experience metrics. At Cazoo, Pierre also acted as a Customer Development Specialist, managing leads, improving brand image, and overseeing customer journeys. Additional experience includes roles at Ducati West Europe as Digital Marketing and Communication Manager, Alpine Cars as a Digital Marketing Intern, and BMW Group France as a Business Management Intern. Pierre holds a Master's degree in Management from both the University of California, Berkeley and EDHEC Business School, as well as a certificate in Management Studies from SKK GSB, highlighting a strong educational foundation in global economic transformation and technology.
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