Christopher Clay has extensive experience in claims analysis and quality assurance within the mortgage and finance industries. Currently serving as a Claims Quality Assurance Analyst at PennyMac Loan Services, LLC since April 2016, Christopher has focused on risk oversight and the implementation of servicing policies. Prior experience includes roles at Fannie Mae and Wingspan Portfolio Advisors, where responsibilities involved processing REO and curtailment billing claims, as well as validating claim documentation for the recovery of advances. Christopher's career commenced at Bank of America, where auditing and post-foreclosure services were key components of the position. Christopher holds a Certificate of Graduation in Heating, Ventilation, Air Conditioning, and Refrigeration Engineering Technology from Universal Technical Institute, Inc.
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