The Board of Pensions
Jacquelyn Austin currently serves as a Customer Service Specialist at The Board of Pensions of the Presbyterian Church (U.S.A.) since July 2023. Prior to this role, Jacquelyn held the position of Property Manager at Rock Urban Management from February 2022 to July 2023. Jacquelyn's career also includes experience at thyssenkrupp as a New Installation Coordinator and Sales Coordinator from January 2017 to February 2022, and as a Customer Service Representative at Gate 1 Travel from March 2016 to January 2017. Earlier professional experience includes managerial responsibilities and serving at The Sweet Taco from July 2014 to April 2016. Jacquelyn Austin completed education at the Community College of Philadelphia from 2011 to 2014.
The Board of Pensions
At the Board of Pensions, we cultivate health, wholeness, and financial well-being in pastors and employees of the Presbyterian Church (U.S.A.) and its affiliated organizations. Designated a Best Place to Work by Philadelphia Business Journal since 2018, we design and deliver benefits, assistance, education, and innovative programs to more than 63,000 people from our newly renovated offices in Center City Philadelphia. Our professional staff manage investments of more than $9 billion and oversee a fully funded pension plan, among other benefits, on behalf of our plan members. Our members work for PC(USA) congregations, colleges, retirement communities, and other PC(USA)-affiliated employers. Our work environment is innovative, collaborative, and caring. We invest in outstanding people of diverse talents and backgrounds and empower them to make a difference in others’ lives. At the Board of Pensions, we are planning for — and achieving — growth. Ultimately, everything we do is grounded in serving more, serving better, and serving the Church.