Derrek Jennings

Derrek Jennings is a seasoned professional with extensive experience in customer support and services within the technology sector. At PeopleFluent since October 2008, Derrek has held multiple leadership roles, most recently serving as Vice President of Support, where responsibilities included leading complex customer escalations, managing cross-organizational teams, and ensuring high customer satisfaction rates. Derrek's previous roles encompass managing a technical support team, project management at Peopleclick, and overseeing software support at Residential Management Systems, showcasing a proven ability to drive customer success and operational efficiency. Derrek holds a Bachelor of Commerce degree from Saint Mary’s University.